Privacy Policy | Woomi – Kerala Spices, Dry Fruits & Nuts

Privacy Policy – Woomi

At woomi.in, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop with us.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and order details.

  • Technical Information: Device details, browser type, IP address, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

Your information is used only to improve your shopping experience. We use it to:

  • Process and deliver your orders.

  • Communicate with you about orders, inquiries, and support requests.

  • Improve our website, products, and services.

  • Share updates, offers, and promotions (only if you choose to receive them).

  • Detect and prevent fraudulent or unauthorized activity.

3. Sharing of Information

We respect your privacy and share information only when necessary:

  • Service Providers: Trusted third parties may process payments, handle deliveries, or provide customer support on our behalf.

  • Legal Requirements: If required by law or to protect our rights and safety.

  • Business Transfers: In the event of a merger, acquisition, or restructuring.

We do not sell or trade your personal information to third parties for marketing.

4. Cookies & Tracking

Woomi uses cookies and similar technologies to:

  • Remember your preferences and improve website performance.

  • Analyze traffic and understand how visitors use our site.

  • Deliver personalized recommendations and offers.

You can manage or disable cookies in your browser settings. Please note that some features may not function properly without cookies.

5. Data Security

We take security seriously and use:

  • SSL encryption for safe transactions.

  • Regular monitoring and security updates.

  • Restricted access to personal data by authorized personnel only.

However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

As a Woomi customer, you have the right to:

  • Access the personal data we hold about you.

  • Correct or update your details.

  • Request deletion of your data (subject to legal and operational needs).

  • Opt out of promotional messages at any time via the unsubscribe link or by contacting us.

7. Third-Party Links

Our website may link to external sites. Woomi is not responsible for their privacy practices. We encourage you to review their policies before sharing your information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the “Last Updated” date. Please check back regularly to stay informed.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please reach out:

📧 Email: sales@woomi.in
📱 WhatsApp/Phone: +91-7736254568
🏬 Address: Woomi Online, East Marady, Muvattupuzha, Kerala – 686673, INDIA

✅ With Woomi, your privacy and trust are always our top priority.